Seller guide

Share a free resource

Deliver a file or link without requiring payment or marketing permission.

Updated October 7, 2026

The 30-second answer

When available, choose a free resource in product setup. Approve its preview and accept the applicable terms. A clean file and moderation readiness are still required. Stripe Checkout is not required for free delivery.

Add a resource

Prepare the resource

Use your own file or an HTTPS link. Add a clear description and review the actual store preview. File safety checks still apply.

Keep delivery separate from updates

Visitors can request the resource without joining your marketing list. The seller-specific permission checkbox starts unchecked. A separate email confirmation is required before marketing sync.

Recover access

Recipients use the delivery email or the platform recovery page. Free resources have separate access grants. They are not zero-value sales and do not add revenue to reports.

What success looks like

The requested resource arrives even when the recipient declines marketing permission.

Common questions

Does unsubscribing revoke the free resource?

No. Marketing suppression and resource access are separate.

Still stuck?

Tell us which step failed and what you expected. Include an order reference if you have one. Keep passwords, card details and private access links out of your message.

Contact support