Seller guide

Explain how you use buyer information

Keep your privacy notice, purchase agreement and marketing permission distinct.

Updated October 9, 2026

The 30-second answer

Review the privacy notice in Store policies and explain how your business uses buyer information. A purchase agreement is separate from a privacy notice. Marketing permission is optional and separate from delivery. Do not treat a purchase or free-resource request as permission to send promotional email.

Review your privacy notice

Describe your actual practices

Use accurate contact details and explain the information your business receives, its purposes and the services you use. Review the starting text against your own practices, including any email provider or external booking tools. Do not leave promises in the notice that your business cannot carry out.

Keep required delivery separate from promotion

The buyer's purchase email is used for the requested purchase and its operational messages. Free-resource delivery also works without marketing permission. An optional seller marketing checkbox must be a separate choice. Confirmed subscription and suppression status determine marketing sync when that capability is available.

Respect opt-outs and data requests

Provide a reachable contact for privacy requests. Unsubscribing suppresses marketing and does not revoke a purchased or requested resource. Deleting a marketing contact and deleting financial records are different actions; some purchase records may need to be retained for legitimate obligations. Explain your actual retention practices.

Understand calendar permissions

Google sign-in and Calendar connection are separate authorizations. Calendar access checks selected calendars for busy times and creates appointments and Meet invitations on the primary calendar. It does not subscribe anyone to marketing. Disconnect pauses new bookings and queues credential cleanup while existing booking and support records remain available. The platform Privacy Policy explains this data use separately from your own creator privacy notice. Do not place credentials or private buyer links in policy text.

What success looks like

Your published privacy notice describes your practices, and buyers can receive purchases without agreeing to marketing.

Common questions

Does viewing a privacy notice mean someone joined my mailing list?

No. Viewing the notice and agreeing to purchase terms do not provide marketing permission.

Can I copy another seller's privacy notice?

Use text that matches your own practices. Another seller may use different services, retention periods or legal arrangements. Review the template or your custom text before publishing.

Still stuck?

Tell us which step failed and what you expected. Include an order reference if you have one. Keep passwords, card details and private access links out of your message.

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